Personal Data Protection Authority

PERSONAL DATA PROTECTION LAW
INFORMATION TEXT

OMSA OTOMOTİV AKSESUARLARI YEDEK PARÇA SANAYİ VE TİCARET A.Ş. takes the highest possible level of security measures to ensure that your personal data is collected, stored and shared in accordance with the law and to protect your privacy.
Our aim is to inform you in the most transparent way about the ways your personal data is collected, the purposes of processing, the people it is shared with, legal reasons and your rights, in accordance with Article 10 of the Personal Data Protection Law No. 6698 and in line with your satisfaction.

a) Data Controller
In accordance with the Personal Data Protection Law No. 6698 (“Law No. 6698”), your personal data;  OMSA AUTOMOTIVE ACCESSORIES SPARE PARTS INDUSTRY AND TRADE INC. (“COMPANY”) may be collected and processed within the scope explained below.

b) Purposes for which Personal Data will be Processed
Personal data may be collected by the COMPANY in categories such as identity information, contact information, customer information, customer transaction information, transaction security information, legal transaction and compliance information and marketing sales information from parties such as its customers, employees, potential customers, job candidates, business partners and suppliers.
Your personal data collected;
- To provide you with COMPANY products and services, to fulfill our obligations to you, to organize records and documents, to comply with information storage, reporting, information, tax and other obligations stipulated by local and international legal legislation,
- To provide you with special advertisements, campaigns, advantages and other benefits for sales and marketing activities to increase the quality of services and products,
- Managing infrastructure and business operations and complying with internal policies and procedures, including those related to auditing, finance and accounting, billing and collections, IT systems, data and website hosting, business continuity and records, document and print management.
- To communicate with you in order to provide you with the necessary information regarding information processing requirements, system structure, the necessity of the information processing support services received, and these services and products,
- Conducting traffic measurement, statistical analysis, segmentation/profiling and CRM studies for sales and marketing activities,
- Measuring and increasing customer satisfaction, complaint management, receiving your opinions and suggestions regarding new services and products, receiving your problem-error notifications, informing you about products and services, complaints and requests,
- Receiving your orders, carrying out your payment transactions, providing logistics cooperation with third parties and ensuring product shipment, recommending products and services that may interest you, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality, communication, optimization, auditing, risk management and control, promotion, analysis, determining areas of interest, scoring, profiling, marketing, sales, advertising, communication
- To be used in all kinds of products and services to be offered to you within the scope of the law and relevant legislation regulating the works written in the COMPANY's articles of association, which are the subject of your disclosure of your personal data to the COMPANY,
- To comply with the information storage, reporting and notification obligations stipulated by official institutions, to fulfill the requirements of the contracts and to fulfill the legal obligations to which the COMPANY is subject regarding the use of these services,
- In line with the purpose of determining and implementing the commercial and business strategies of the COMPANY; to manage the financial operations, communication, market research and social responsibility activities, purchasing operations (demand, offer, evaluation, order, budgeting, contract), in-house system and application management operations, legal operations carried out by the COMPANY.
- To comply with applicable laws and regulatory obligations (including those outside your country of residence), including anti-money laundering and anti-terrorism laws, to comply with legal processes, and to review, evaluate and respond to requests from official and government authorities (including those outside your country of residence), within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of Law No. 6698.  will be processed.

c) To Whom and For What Purposes Can Processed Personal Data Be Transferred?
Your personal data collected is limited to the realization of the above-mentioned purposes;
- To the COMPANY's business partners, suppliers, shareholders,
- Persons or organizations permitted by the Tax Procedure Law, Social Security Institution legislation, Court of Accounts, Law on Prevention of Laundering Proceeds of Crime, Law on Prevention of Money Laundering, Turkish Commercial Code, Code of Obligations and other legislation,
- To legally authorized public institutions and organizations, administrative authorities and legal authorities,
- To foreign companies and affiliates,
- It may be transferred to real or legal persons from whom we receive service and cooperate in the realization of product/service comparison, analysis, evaluation, advertising and the above-mentioned purposes, to program partner institutions and organizations, to institutions with which we have agreements regarding the sending of messages we send to our customers, and to cargo companies that deliver the orders placed to you, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of Law No. 6698.
d) Method and Legal Reason for Collecting Personal Data
Your personal data can be obtained verbally, in writing or electronically through the COMPANY Head Office, applications made through contracted websites, other institutions from which we provide/receive support services, and real and/or legal persons with whom transactions are made within the scope of any legislation or contract, our website and mobile application, call centers, social media accounts, or other channels that will be established/may be established in the future;
It is collected by the COMPANY within the framework of legal legislation, for the purposes specified above, and within the scope of the execution of the contract.

d) Rights of the Personal Data Owner Listed in Article 11 of Law No. 6698
As personal data owners, if you submit your requests regarding your rights through the methods set out below, the COMPANY will finalize the request as soon as possible and within thirty days at the latest, depending on the nature of the request. No fee will be charged for the response up to ten pages. A processing fee of 1 Turkish Lira will be charged for each page over ten pages. If the response to the application is given on a recording medium such as a CD or flash memory, the fee that may be requested by our company will not exceed the cost of the recording medium.
In this context, personal data owners;

• Learning whether personal data is being processed,
• To request information regarding the processing of personal data,
• To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom personal data is transferred, either domestically or abroad,
• To request correction of personal data if it is processed incompletely or incorrectly and to request notification of the action taken to third parties to whom personal data is transferred,
• To request the deletion or destruction of personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the provisions of Law No. 6698 and other relevant laws, and to request that the action taken within this scope be notified to third parties to whom personal data has been transferred,
• To object to a result that is to the detriment of the person himself/herself, as a result of the analysis of the processed data exclusively through automatic systems,
• In case of damages due to unlawful processing of personal data, the person has the right to demand compensation for the damages.

You may submit your request regarding the exercise of your rights specified above in accordance with the first paragraph of Article 13 of Law No. 6698 and the Communiqué on the Procedures and Principles of Application to the Data Controller No. 30356 and dated 10.03.2018, in Turkish and in writing or by using the registered electronic mail (KEP) address, secure electronic signature, mobile signature or the electronic mail address previously notified to the COMPANY and registered in our system. In applications, only information about the applicant will be provided and it will not be possible to obtain information about other family members and third parties. The COMPANY reserves the right to verify your identity before responding.

In your application;
a) Your name, surname and signature if the application is in writing,
b) For citizens of the Republic of Türkiye, your Turkish identity number, if you are a foreigner, your nationality, passport number or ID number if you have one,
c) Your residence or workplace address for notification,
c) If available, your e-mail address, telephone and fax number for notification purposes,
d) The subject of your request is mandatory and, if any, information and documents related to the subject must be attached to the application.
You can submit your applications that you want to make in writing, by attaching the necessary documents, to our Company's address as the data controller: OMSA OTOMOTİV AKSESUARLARI YEDEK PARÇA SANAYİ VE TİCARET A.Ş. Demirtaş Organized Industrial Zone Menekşe Street No:3 Osmangazi / BURSA. You can access the application form here .
You can send your applications via e-mail to info@omsaline.com.tr .
Depending on the nature of your request, information and documents that will allow identification must be provided to us completely and accurately. If the requested information and documents are not provided as required, the COMPANY may experience problems in conducting the research to be conducted based on your request in a complete and qualified manner. In this case, the COMPANY declares that it reserves its legal rights. Therefore, your application must be sent completely and including the requested information and documents according to the nature of your request.